The Brooks Card is a product of the Brooks Brothers, issued by CitiBank. It is a card that suits your style, card users enjoy lots of exclusive benefits, points and rewards 


The Brooks Card Benefits

  • Card users that sign up for the first time get 15% off their first day’s purchases at Brooks Brothers. 
  • Cardholders receives a 20% off on annual birthday reward
  • Cardholders receives free return shipping in the U. S. On web and phone orders. 
  • Cardholders are notify of exclusive cardholder events 
  • Cardholders enjoys Zero fraud liability 
  • Advance special events and sales alerts
  • Cardholders access online account management. 
  • Cardholders begin earning points immediately enrollment in My Brooks Rewards automatically, receive a $10 reward for every 1,000 points at 3 exclusive levels. 

The Brooks Card Fees And Rates 

  • Annual Percentage Rate for Purchases – 16.49%, 19.49%, or 23.49%
  • APR for cash Advances – 16.49%, 19.49%, or 23.49%
  • Interest free period – 25 days 
  • Minimum Interest Charge –  $2
  • Annual Fee – None
  • Cash Advances fees – $10 or 5%
  • Foreign Transaction – 3%
  • Activation – None
  • Late Payment – $39

Criteria For Applying for The Brooks Card

  • Applicants must be 18 years Old 
  • Must be a Resident of the United States 
  • Must have a Social Security Number or Taxpayers Identification number 

How To Apply For The Brooks Card

  • At www.brooksbrother. com 
  • Click “Apply Now “ button 
  • You will be link to the application page of Citibank applications page of the credit card. 
  • Next, enter your information: 
  • First Name, Middle Initial, Last Name, Email address, Street Address, Apt./Suite, City, State, Zip Code, Phone number,
  • Financial information, Residence payment & Status, Income,
  • Social Security Number, Date of birth, 
  • Read through Account Terms and Details 
  • Account Rates and fees 
  • Tick in the blank box to indicate that you agree on that the information you have provided is authentic and that the bank use of such information to connect with Citibank. 
  • Then, click on “ Submit Application “ button 

How To Check The Application Status 

To check the status of your The Brooks card application call at 1-855-447-6758

How To Activate Your The Brooks Card

  • Go to the login section of the Citibank home page 
  • Search down below the page and
  • Click on ‘Activate your Card’ link
  • Next page, enter your 16 digits Card Number 
  • Click on ‘Continue ‘ button. 

How To Login To your The Brooks Card

  • At the homepage of Citibank 
  • Navigatetotheleftand Click on ‘LOGIN TO ‘ 
  • Select the service on the drop down info. (Citibank online 
  • Enter your Username and  password, 
  • Scroll down and click on “Sign On”buttons. 

How To Recover Your Card Password and Username 

  • On the Sign on Section, click on “forgot Your User ID or Password? link
  • Enter your Credit Card number 
  • Then, click on “Submit ” button 

Report Lost or Stolen card 

If you lost or your card is stolen, simply call at 1-800-721-3860

How To Make Bill Payment On The Brooks Card

  • Login to your account and select ‘Make payment ‘widget and then, begin your transaction of your bill payment 
  • Card user can set up an auto debit from your bank account directly which the credit card service will credit you. 
  • The Brooks Card Payments

P. O. Box 9001006

Louisville , KY 40290-1006.

Brooks card overnight Delivery /Express Payment 

Attn: Consumer payment Dept. 

6716 Grade Lane

Building 9, Suite 910

Louisville , KY 40213

The Brooks Card Customer Service Number

 For any enquiries call the Customer Service at 1-888-276-1229. Monday – Sunday  7am to 11pm CT

Technical Assistance – 1-855-447-6756

TDD/TTY for the Hearing Impaired 1-888-944-2227

Outside the USA, Canada and Puerto Rico, call collect 1-423-477-6512

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